How we work
WVWA operate under a combination of national, local and organisational legislation and guidance. Please refer to links and campaigns for updates on legislation relevant to those working in social care and safeguarding. You may find the following useful:
The following are a number of our policies in summary and local standards which are made available for service users. These may have changed since published to the website so if you require a copy, please request a full and up to date version by contacting us.
- Confidentiality policy (PDF)
- Complaints procedure (PDF)
- Warnings and evictions policy (PDF)
- Data protection principles (PDF)
- Equal Opportunities Policy (PDF)
The two Durham County Council documents previously listed here (standards for shared houses and HMO fire precautions) are no longer available at their old addresses and have been removed.
Working in domestic abuse
Are you thinking of pursuing a career in social care or, more specifically in the area of domestic abuse? It is important to have a good understanding of domestic abuse and be able to deliver an individualised, respectful way of supporting families who may be dealing with the long-term impact of a very bad experience.
You may find it useful to read the Social Work England professional standards for guidance on delivering support, employing a person-centred approach. Also, please take a look at our links for further reading.
We deliver training to groups and individuals who would like to learn more about working with victims or about domestic abuse generally.